Private Swaps
Recovery & Refunds
For a delayed or failed private swap, first check the original order and deposit receipt. Recovery depends on the service and contract state. An order record or failed status alone does not guarantee a refund.
Recover funds
Use the original order's hosted tracking or recovery link for the service's supported recovery path. Do not assume that a wallet signature alone can recover every asset or route. If that service provided private recovery-account material, use it only in the verified recovery tool and never send it to support.
A local browser record can help identify an order, but it does not control funds or replace the source transaction hash. If state is unavailable, retry the lookup before treating the deposit as failed or sending again.
Refunds
The integrated tracking view checks refund eligibility when an order fails or its escrow window passes undelivered. Review the prepared refund transaction and current contract state before signing.
Refunds pay USDC on BNB Chain. The funding gateway holds the deposit there even when the original input came from Ethereum or another supported source network. A refund does not promise the original token or an automatic bridge back. Keep BNB for a required refund transaction and check the actual receipt before treating it as received.
Recovery limits
Recovery is conditional on the actual deposit, supported route, service state and contract eligibility. It can be delayed or unavailable; this guide does not promise that funds can always be recovered or that delivery has a fixed deadline.
This refund path belongs to private swaps. Ordinary 0x cross-chain swaps and the xTOPAZ bridge have different status and recovery mechanisms.